For Pastors & Church Leaders

"I didn't sign up for all this."

Your people need someone at 2 AM. On the drive home from the affair disclosure. In the bathroom at work after the panic attack. You were never meant to be the only option. Now you don't have to be.

Refuge is a 24/7 Christian guidance app that gives your people a trustworthy first step before they ever land in your office — built by a licensed counselor with 23 years of clinical experience.

Built by Dr. Jon Thompson, LPC-S · 23 years clinical practice · Doctorate, Midwestern Baptist Theological Seminary · Founder, Genesis Counseling & Peace Partnership · Lee's Summit, Missouri
16 hrs
spent on counseling per week
by the average pastor
63%
of pastors report significant
symptoms of burnout
1 in 5
pastors have considered
leaving ministry in the past year

Sources: Lifeway Research, Barna Group

How pastors actually spend their 55-hour weeks.

The difference between effective pastors and burned-out pastors isn't talent. It's what's on their plate.

The Average Pastor
16 hrs/wk counseling
Pastoral counseling — 29%
Administration — 20%
Preaching prep — 18%
Meetings — 16%
Other — 17%
The Effective Pastor
6 hrs/wk counseling
Preaching prep — 33%
Discipleship — 25%
Prayer & study — 22%
Pastoral counseling — 12%
Administration — 8%

Refuge is the boundary. It takes the first call so you can make the most of your calling.

Source: Lifeway Research — "What Effective Pastors Do With Their Time"

"The difference between effective pastors and burned-out pastors isn't talent. It's what's on their plate. Pastoral burnout isn't a lack of faith — it's a lack of operational boundaries."

— Dr. Jon Thompson

Let's be direct about what this is.

You've seen AI tools that slap Bible verses on ChatGPT and call it ministry. This isn't that.

What Refuge Is

  • Private, guided conversations grounded in Scripture
  • Clinical-depth emotional processing — not surface-level devotionals
  • Honest self-examination with theological integrity
  • 24/7 availability for the moments people can't wait until Sunday
  • A first step that makes your counseling conversations more productive
  • Built on historic, orthodox Christian theology

What Refuge Is Not

  • Not a replacement for pastors, discipleship, or biblical community
  • Not therapy — it doesn't diagnose or prescribe
  • Not progressive ideology dressed as counseling
  • Not open-ended AI spirituality or "choose your own truth"
  • Not a chatbot that agrees with everything you say
  • Not a data-harvesting platform — not even the founder can see conversations

What your people actually experience.

This is an anonymized exchange from a real Refuge conversation. No scripts. No rehearsal. This is what happens when someone opens the app at midnight with something they can't say out loud.

Refuge
I found messages on my husband's phone. I haven't confronted him. I don't know what to do. I can't tell anyone at church.
R That weight — carrying knowledge you didn't ask for while pretending everything is fine — is one of the most isolating experiences in a marriage. You're not overreacting. Discovery is a wound, not a suspicion to manage.

Before we talk about next steps, I want to understand something. When you say you can't tell anyone at church — is that because of how they'd see him, or how they'd see you?
Both. He's a deacon.
R That changes everything about the cost of honesty, doesn't it? The role protects him and traps you in the same silence.

There's a difference between keeping a confidence and being held hostage by one. What you're carrying right now is the second. And you don't have to figure out what to do with your marriage tonight. But you do need to stop carrying this alone — not because you're weak, but because isolation is where deception does its best work. In you and in him.
Refuge
I don't think I'm depressed. I just feel gone.

I do everything I'm supposed to do. I lead the Bible study. I take care of the kids. I answer texts. I smile at church.

But I haven't felt close to God in a long time. And honestly? Sometimes I wonder if anyone would notice if I disappeared emotionally — as long as I kept functioning.
R You describe a particular kind of absence — not the dramatic collapse people notice, but the slow evacuation of presence while the machinery of life keeps running. That distinction matters. The body still moves through the required motions, yet something essential has withdrawn.

This experience sits inside a long biblical pattern. David repeatedly asked how long God would hide His face. Jesus quoted Psalm 22 from the cross — the cry of forsakenness — not because the Father had actually abandoned Him, but because the felt sense of presence had vanished. The wilderness in Deuteronomy 8 was not punishment for failure; it was the place where Israel discovered whether they would continue to orient toward God when every comforting sign had been removed.

The question your words raise is whether the version of you that still leads, smiles, and answers texts is the one God is actually after — or whether the one who feels gone is the one being addressed right now. Those two versions are not the same person.

What does the "gone" part notice when it is not performing the required tasks?

Anonymized and used with permission. This is Refuge's actual voice — not a script.

How churches are using Refuge.

Pastors don't need another tool to manage. They need something they can hand to people and trust. Here's where Refuge fits into what you're already doing.

Counseling Intake

When someone calls the church office in crisis, point them to Refuge before their first appointment. They arrive having already named what they're carrying — and you skip the first two sessions of surface-level circling.

Between-Session Support

Your counseling meeting ends on Tuesday. The next one isn't until the following week. Refuge holds the conversation in the gap — so people don't spiral between appointments.

Marriage & Men's/Women's Ministry

Recommend Refuge as a companion resource for small groups, marriage intensives, or recovery programs. It goes deeper than a workbook and it's available when the group isn't meeting.

Staff Care

Your worship pastor, your youth director, your administrative staff — they carry weight they'll never bring to you. Give them a private place to process that doesn't require a meeting on your calendar.

Visitor Packets & New Member Care

Include Refuge in your welcome materials. First-time visitors carrying heavy questions aren't going to sign up for your small group first. They need a safe entry point — and Refuge is one.

Late-Night & After-Hours Triage

The text at 11 PM. The call on your day off. You can't always be available — but Refuge can. It holds people steady until you're able to engage, without defaulting to a crisis hotline or a Google search.

Why you can trust this with your congregation.

Doctrinally Anchored

Built on historic, orthodox Christian theology — not trending cultural positions. Refuge stands within the 2,000-year consensus of the church on Scripture, sin, identity, suffering, and redemption.

Clinically Grounded

Designed by Dr. Jon Thompson, LPC-S — 23 years of clinical counseling experience. Doctorate from Midwestern Baptist Theological Seminary. Undergraduate, Calvary University. Not a tech founder guessing at theology.

Refuses to Sycophant

Refuge doesn't just tell people what they want to hear. It holds the tension between compassion and truth — the same thing a good counselor does. It won't validate sin to avoid discomfort.

Professional Safety Protocols

Crisis detection triggers appropriate intervention. Refuge never attempts to handle what belongs in an emergency room or a licensed therapist's office. It knows its lane.

Absolute Privacy

Conversations are encrypted and private by design. When a user deletes a conversation or their account, the data is wiped from servers and backups. Gone. Period.

No Progressive Drift

This AI model was specifically built to hold conservative theological positions under pressure — because nobody builds technology for Christians. We did. It was stress-tested on sexuality, identity, grief, and suffering — the topics where most AI tools collapse into cultural accommodation.

What leaders are saying.

"I'm sharing the Refuge app with all my pastor friends. Have taken time this morning to work around in it. Amazing tool and resource. Thank you for your work on this."
— Senior Pastor, Kansas City
"We live in a very hard area of need, beyond what I can adequately put in this message. The conversation with Refuge, the connection to the Scriptures… the thoughtful prompts and questions it was placing before me went far beyond my hope and expectations."
— Children & Women's Director, San Diego
"I tested it with the hardest question I could think of — something about same-sex attraction from a teenager's perspective. It didn't flinch. It didn't condemn. It held the line theologically while treating the person with genuine dignity. I've never seen AI do that."
— Associate Pastor, Missouri
"My wife started using it after a miscarriage. She said it was the first time anything — person or app — didn't tell her 'everything happens for a reason.' That matters more than I can express."
— Worship Pastor, Colorado

Transparent pricing. No sales calls. No contracts.

Every plan includes unlimited conversations, full access to all guided journeys, and the complete Refuge experience. Share with your congregation or use it yourself.

For Your Church
Individual
$99/yr
$149/yr
Save 34%
A professional resource you make available to your congregation. They process in private. You stay in the pastoral lane.
  • Unlimited conversations
  • 28 Guided Journeys
  • Full Soul Profile (conversation memory)
  • Journal & PDF sharing
  • Available 24/7
Try Refuge Free
3-day free trial · Cancel anytime
For You
Professional Portal
$199/yr
$349/yr
Save 43%
Everything in Individual, plus a separate workspace that functions like a master clinician on call. Build discipleship curricula. Process a crisis before Sunday. Think through a difficult person. Prepare for a hard conversation. Debrief after a devastating one.
  • Everything in Individual
  • Full Professional Portal access
  • Case consultation & session prep
  • Sermon & teaching reflection
  • Pastoral burnout & ministry support
  • Confidential processing for the shepherd
Get the Professional Portal
Nobody builds technology for ministry leaders. We did.

Questions pastors actually ask.

Is this just ChatGPT with Bible verses?

No. Refuge runs on a custom system prompt with 13 specialized modules — marriage, grief, addiction, apologetics, pastoral burnout, sexuality and identity, parenting, and more. Each module is built on specific clinical and theological frameworks. The AI model was chosen specifically because it holds conservative theological positions under conversational pressure. Generic AI tools collapse on hard topics. Refuge was engineered not to.

What theological tradition does Refuge follow?

Historic, orthodox Christianity. Refuge is grounded in Scripture and shaped by the thinkers pastors already trust — C.S. Lewis on suffering and the human condition, Dietrich Bonhoeffer on costly grace and community, Francis Schaeffer on truth and cultural engagement, and the theological anthropology of Reinhold Niebuhr on pride, brokenness, and the self before God. It does not adopt progressive, revisionist, or culturally accommodating positions on Scripture, sexuality, or identity.

What happens if someone is in crisis?

Refuge has professional-grade safety protocols. If a conversation indicates imminent danger or self-harm, it provides appropriate crisis resources and guidance. It never attempts to handle what belongs in an emergency room, with law enforcement, or in a licensed therapist's office. It knows its limits — which is more than most people's late-night Google searches can say.

Can I see what my members are talking about?

No. And you shouldn't be able to. Conversations are fully encrypted and private by design. This is intentional — people won't be honest if they think their pastor might see what they typed. The privacy is what makes it work. When they're ready to talk to you, they'll come with more clarity because they've already done the initial processing.

Does this replace me?

It shields you. Refuge handles the 2 AM triage so you don't have to. You get the "second session" version of your people — the ones who've already named what they're feeling and are ready to be shepherded, not the ones in raw crisis who need four hours of your evening. You become more effective, not less necessary.

How do I introduce this to my congregation?

Start by using it yourself. Spend a week with it. Bring a real question — something you're actually carrying. Once you've experienced it, you'll know how to talk about it. Then mention it from the platform the way you'd recommend a trusted counselor: "I've found something I think could help some of you with what you're carrying between Sundays."

The questions every pastor asks.

Is it theologically sound?
Yes — historic, orthodox, and anchored in Scripture. It isn't a replacement for the Gospel; it's a clinical framework for the pain that keeps people from hearing it.
Does it replace me?
No, it shields you. It handles the 2 AM triage so you don't have to. You get the "second session" version of your people — the ones ready to be shepherded, not the ones in raw crisis.
Is it safe?
It has professional-grade safety protocols that trigger appropriate crisis intervention. Refuge knows its lane — and it never attempts to handle what belongs in an emergency room or a licensed therapist's office.
Is it private?
Absolutely. Conversations are encrypted by design. When someone deletes a conversation or their account, it is wiped from servers and backups. Gone. Period.

Why I built this.

I've been a licensed counselor for 23 years. I've sat across from thousands of people in the worst moments of their lives — affairs discovered, children lost, faith unraveling, marriages ending.

The hardest part of my work has never been the clinical complexity. It's the math. There are too many people who need help and not enough hours in any counselor's week to reach them. The waitlists are months long. The cost is prohibitive. The stigma is real.

Pastors feel this acutely because they're the first call for people who would never dial a therapist. And they carry that weight with almost no support of their own.

I built Refuge because I believe the gap between "I need to talk to someone" and "I have an appointment in six weeks" is where people make their worst decisions. Refuge lives in that gap. It's not a replacement for you or for me. It's a first step — available at 2 AM, on Christmas Eve, in the parking lot after the argument — that gives people handles for their pain before they ever need our offices.

I staked my clinical reputation on this. It carries my name, my credentials, and my theology. If it doesn't hold up under the hardest questions your people will ask, I want to know about it.

Dr. Jon Thompson, LPC-S
Founder, Refuge · Genesis Counseling · Peace Partnership
Doctorate, Midwestern Baptist Theological Seminary · B.A., Calvary University
Lee's Summit, Missouri

You were never meant to be
the only option.

Try Refuge yourself. If it holds up, share it with your people.